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FAQ

What is your warranty?

We are currently offering a 5-year structure, 3 years hydraulic, and 2 years electrical. For a full list of our warranty visit Stratus Warranty


How do your lifts compare with others?

We are continuously working to improve the quality of our lifts for the safety and protection of our customers. We offer one of the best warranties on the market.


Yes, we do keep repair and replacement parts in stock and usually ships within one to two business day.


We advise to never exceed the capacity of the lift and with proper installation the lift will hold the vehicle.


We suggest using AW32 or AW46.


The main difference between AW32 and AW46 hydraulic fluid is the weight - AW32 is a 10-weight fluid, and AW46 is a 20-weight fluid. AW32 is a good all-season fluid best suited for use in cooler outside temperatures during the fall, winter, and early spring months. AW-32 will flow better in colder weather than AW-46. Customers in colder climates (with unheated garages or service areas) may want to use AW-32. Above ground lifts located in heated garages (or warmer climates) may use either AW-32 or AW-46


Each lift will have a different amount, though it will range between 3-5 gallons


On each of our product pages we have all the specifications listed for the lifts.


The Automotive Lift Institute (ALI) covers the safety standard of the design, construction and performance of car lifts in North America. Where as Conformité Européenne (CE) certification is a regulatory standard that verifies certain products are safe for sale and use in the European Economic Area


We have all our manuals currently available Here


We do not recommend using a lift that is not designed as a parking lift for storage of a vehicle. We do offer a 2 post parking lift if that is what you are looking for.


We do not recommend installing and using a lift outdoor, as our lifts for designed for indoor use. Thsoe is a lift is to be exposed to the elements, the control panels must be covered.


Our models come in a variety of single, two, four post and scissor. With various lifting capacities and modeled for maintenance or parking purpose.


We recommend a thickness of 6" or more, that has been cured for more then 28 days.


We recommend 3000psi+


Where it is important to adhere to the concrete specifications, most residential and commerical foundations are strong to enough to support our lifts.


If there are any issues with your lift, you can fill out the form at Support, call us at 512-640-9896 or email support@stratusautoequip.com with detail of what the issue is and the model number so we may correct any issues


We are accepting ACH payment or Credit Card


Yes, we offer financing with Synchrony, Click lease, Trio Capital, American Bank and First Citizens. For more information on financing, Visit Stratus Financing.


There is a potential for a discount, give us a call at 512-640-9896 for more information


Only in the state of Texas is there a sales tax charge