Privacy Policy
Last Updated: August 10, 2026
Stratus Auto Equipment respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our website, interact with us, or otherwise use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through your use of our website, and from third-party service providers.
Information You Provide to Us
Depending on how you interact with Stratus Auto Equipment, we may collect:
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Contact information, such as your name, email address, mailing address, billing address, shipping address, and telephone number.
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Account information, such as your username, password, and account preferences if you create an account.
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Order information, including products purchased, order history, shipping information, and related transaction details.
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Payment information, such as payment method and billing information. Payment card information may be processed directly by third-party payment processors rather than stored by Stratus Auto Equipment.
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Business information, such as company name, business address, and other information you provide when purchasing equipment for a business.
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Customer service information, including information you provide when contacting us with questions, requesting support, or communicating with our team.
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Marketing information, including your email address, telephone number, and preferences when you subscribe to receive marketing communications.
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Information submitted through forms, such as quote requests, product inquiries, financing inquiries, or other forms available through our website.
Please do not provide sensitive personal information through our website unless it is specifically requested and necessary for the service you are seeking.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.
This information may include:
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IP address
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Browser type and version
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Device type
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Operating system
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General geographic location
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Pages visited
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Products viewed
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Links clicked
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Referring website
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Date and time of visits
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Website interactions and browsing activity
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Information about how you use and navigate our website
We use this information to operate, maintain, secure, analyze, and improve our website and services.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, and support advertising and marketing activities.
Cookies may be used to:
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Keep items in your shopping cart
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Remember your preferences
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Maintain your account session
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Understand how visitors use our website
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Measure website and advertising performance
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Provide relevant advertising
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Analyze traffic and website performance
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Improve our products, services, and website experience
Stratus Auto Equipment's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
4. How We Use Your Information
We may use the information we collect to:
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Process and fulfill orders
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Process payments
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Ship products and provide delivery updates
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Create and manage customer accounts
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Provide customer service and support
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Respond to questions, requests, and inquiries
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Provide product information and recommendations
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Process requests for quotes or other services
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Communicate with you about your orders or account
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Send promotional emails or text messages when you have opted in
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Improve our website, products, and services
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Analyze website traffic and customer behavior
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Measure and improve marketing and advertising campaigns
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Detect, prevent, and investigate fraud, abuse, and unauthorized activity
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Maintain the security of our website and systems
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Comply with applicable laws and legal obligations
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Enforce our terms, policies, and agreements
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Carry out other purposes disclosed to you at the time information is collected or with your consent
5. Email and SMS Marketing
If you choose to subscribe to our marketing communications, we may use your email address and/or telephone number to send promotional messages, product updates, special offers, announcements, and other marketing communications.
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in the email.
For SMS marketing messages, you may opt out by following the instructions provided in the message, such as replying "STOP" where applicable.
You may continue to receive non-promotional communications after opting out of marketing messages, including communications related to orders, purchases, accounts, customer service requests, or other transactions.
We may use third-party marketing service providers to help us send, manage, and measure email or SMS communications. These providers may process your information on our behalf in accordance with their own privacy policies and applicable agreements.
6. How We Share Your Information
We do not sell your personal information for money.
We may share information with third parties when reasonably necessary to operate our business and provide services to you. These parties may include:
Service Providers
We may share information with companies that provide services on our behalf, including:
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Ecommerce and website hosting providers
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Payment processors
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Shipping and delivery providers
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Email and SMS marketing providers
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Analytics providers
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Advertising and marketing providers
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Customer service and communication providers
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Fraud prevention and security providers
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Information technology providers
These companies may only use information as necessary to provide services to us or as otherwise permitted by law. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Business Transactions
If Stratus Auto Equipment is involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Legal Requirements
We may disclose information when we believe disclosure is reasonably necessary to:
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Comply with applicable law, regulation, legal process, or governmental request
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Protect our rights, property, or safety
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Protect the rights, property, or safety of our customers or others
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Detect, investigate, or prevent fraud or other illegal activity
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Enforce our agreements and policies
7. BigCommerce and Third-Party Services
Our online store is hosted and operated using BigCommerce. Information submitted through our website may be processed by BigCommerce and other third-party providers that support our ecommerce operations.
These providers may process information such as account information, order information, payment-related information, shipping information, and website usage information as necessary to provide their services.
Third-party providers may have their own privacy policies governing their collection and use of information.
8. Payments
Payments made through our website may be processed by third-party payment processors.
Depending on the payment method you choose, your payment information may be collected and processed directly by the applicable payment provider. We may receive limited payment information, such as transaction confirmation, payment status, or other information necessary to process and fulfill your order.
We do not intend to retain full payment card numbers or security codes except where necessary and lawfully permitted through our payment processing systems.
9. Financing
If you choose to apply for financing or use a third-party financing service offered through our website, your information may be collected directly by the applicable financing provider.
Financing applications may require information beyond what is normally required to purchase products from our website. Information submitted as part of a financing application may be subject to the financing provider's own privacy policy and terms.
We recommend reviewing the applicable provider's privacy policy before submitting information through a financing application.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or applications, including payment providers, financing providers, social media platforms, shipping services, and other websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third parties before providing them with personal information.
11. Advertising and Analytics
We may use third-party analytics and advertising services to understand how visitors interact with our website, measure advertising effectiveness, and promote our products.
These services may use cookies, pixels, tags, or similar technologies to collect information about website visits and interactions.
Information collected through these technologies may be associated with your browser, device, or online activity and may be used to measure and personalize advertising, depending on the services and settings involved.
You may have options to control certain advertising or tracking technologies through your browser, device settings, or the settings offered by the applicable third-party service.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.
13. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and financial records, providing services, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
14. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
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Request access to personal information we maintain about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Opt out of certain marketing communications
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Request information about how your personal information is collected and used
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Exercise other privacy rights provided by applicable law
To unsubscribe from marketing emails, use the unsubscribe link included in the applicable email.
To opt out of SMS marketing, follow the opt-out instructions provided in the applicable message.
To submit a privacy-related request, contact us using the information provided in the "Contact Us" section below.
We may need to verify your identity before completing certain requests. We may also deny or limit requests where permitted or required by applicable law.
15. California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding your personal information.
Depending on applicable law, these rights may include the right to:
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Know what categories of personal information we collect, use, disclose, or otherwise process
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Request access to certain personal information
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Request deletion of certain personal information
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Request correction of inaccurate personal information
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Opt out of certain sales or sharing of personal information
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Limit certain uses of sensitive personal information where applicable
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Receive equal treatment for exercising applicable privacy rights
We do not discriminate against customers for exercising privacy rights provided by applicable law.
To submit a California privacy request, contact us using the information provided below.
16. Other U.S. State Privacy Rights
Certain U.S. states provide residents with additional privacy rights. Depending on where you live, you may have rights regarding access, correction, deletion, portability, or opting out of certain processing activities.
If you believe you have privacy rights under the laws applicable to your state, you may contact us using the information below.
We will evaluate and respond to privacy requests in accordance with applicable law.
17. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
18. Do Not Track Signals
Some web browsers offer a "Do Not Track" setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.
Where required by applicable law, we will honor legally recognized opt-out preference signals in accordance with applicable requirements.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, legal requirements, or services.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect and use personal information.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:
Stratus Auto Equipment
Email: sales@stratusautoequip.com
Phone: (512) 640-9896
Mailing Address: 4024 Gulfstream Dr, Bryan, TX 77808
We will make reasonable efforts to respond to privacy inquiries within the time period required by applicable law.
Last Updated: August 10, 2026
